Shipping Policy

By MuseMode, we strive to deliver your order as quickly as possible. Nevertheless, we would like to point out that our delivery times may be a little longer than usual. This is because we carefully look for the best solutions to deliver your products in a climate-neutral way. It is important to us to do our part to protect our environment, and we therefore take additional measures to keep our ecological footprint as small as possible. We ask for your understanding and patience in this matter.

Each order is processed within 24 hours and the average delivery time is 7-14 working days.

Always free shipping to England!

A pleasant shopping experience is always our top priority, so we offer free shipping to our customers and cover the cost. Every order is delivered to your home 100% free of charge. This allows our customers to enjoy optimal service and do something for our planet at the same time!

Track your order

Can't wait to receive your order and would you like to have it delivered immediately? To give you that feeling anyway, you can track your order via our Track & Trace page. You can track Track & Trace online from 2-3 days after placing your order, so you know exactly when to expect your orders at home.

Climate-neutral delivery

We are committed to reducing our impact on the environment and strive for climate-neutral shipments. This means that we offset the CO2 emissions of our shipments by investing in renewable energy projects and green initiatives. When you shop with us, you're indirectly helping to support these efforts to make our planet greener.

Good value for money

In our webshop, we make it a point to offer products with the best value for money. We strive to offer high-quality products at fair prices so that you are worth your money. We carefully select our suppliers and products to ensure they meet our strict quality standards. We want you to be satisfied with your purchase and enjoy it for a long time.

Customer-friendliness

Your satisfaction as a customer is our top priority. If you have any questions about the shipment of your order or special requests, please contact our customer service. Our team is available to help you and answer any questions you may have.

We appreciate your support for our pursuit of carbon neutral deliveries and offering products with the best value for money. Thank you for shopping in our webshop!

Do you have any questions about your order?

Do you have any questions about your order? We recommend that you first take a look at the Frequently Asked Questions page. Is your question not listed here?